Clients Service Department
The Clients Service Department is the first address for all the office’s clients and/or anyone who contacts our office, for whatever reason. We have a team of professional senior secretaries, who are extremely service oriented and who are well-versed in the tax authorities’ managerial system. Every client’s call receives swift individual attention, and if need be, the call will be routed to one of the professional departments in the office, for handling by tax consultants, economic analysts or accountants.
The Clients Service Department’s main duties are to represent the clients interests to the various tax authorities and to deal with all matters connected with the cancellation of fines, carrying out arrangements for time payments of back-taxes, changes in the rate of pre-payments of taxes, submission of annual reports, and handling excise tax refunds (as diesel fuel tax), as well as other services .
From time to time, the department updates clients on changes in the law, reminds them of urgent matters or presents position papers on “hot” subjects by sending out professional circulars.